Service Agreement

This page gives you a plain-language snapshot of the key legal terms that apply when you visit our website, place an order, or enjoy our baked goods.

Who We Are

A bakery by heart, a business by law. Both matter.

• Business Name: Cake Rules Everything Around Me, LLC
• Address: 3975 Landmark St Suite 400, Culver City, CA 90272
• Mailing Address: 3975 Landmark St Suite 400, Culver City, CA 90272
• Email: support@meetatreno.com
• Phone: (304) 356-9612
• Entity File Number: 201914810589

1. Purpose of This Legal Overview

This Legal Overview summarizes the main legal concepts that apply when you visit our website, order our products, or use our services. It is designed to be easy to read and help you understand the “big picture” without having to read legal language first.

This page is for information only. If anything here ever conflicts with our full Service Agreement or other specific policies, the full, detailed documents will control.

2. Documents That Govern Your Use of Our Services

Several key documents work together to describe your rights, our responsibilities, and how we handle important issues like privacy, payments, and intellectual property. Depending on how our website is set up, these may appear as separate pages or combined within a single legal section.

• Service Agreement

Sets out the core terms for using our website and purchasing our baked goods, including custom cakes and catering. It covers orders, payments, cancellations, limitations of liability, and more.

Primary contract

• Privacy Policy

Explains what personal information we collect, how we use it, and when we may share it. Also describes your choices and rights related to your data.

Your data & privacy

• Shipping, Pickup & Refund Terms

Provides details about order pickup, delivery options (if available), risks of loss once products leave our care, and when refunds or credits may be offered.

Logistics & money

Food Safety & Allergen Notice

Explains how we handle common allergens in our kitchen and reminds you that we cannot guarantee an allergen-free environment.

Allergy awareness

Intellectual Property & Content

Covers our rights in our brand, cake designs, photos, and website content, and how we may use reviews or photos you share with us.

Designs & photos

Contact & Support Information

Tells you how to reach us with questions, concerns, or legal notices about our products, services, or website.

Getting in touch

3. Your Data & Privacy

When you browse our website, contact us, or place an order, we may collect certain personal
information, such as your name, contact details, order history, and payment-related
information (processed through secure third-party providers).

Our Privacy Policy describes:

• What types of information we collect;
• How and why we use it (for example, to fulfill orders and improve our services);
• When we may share data with trusted service providers (such as payment processors);
• How long we keep your information and how we protect it;
• What choices you have, such as opting out of certain communications.

Key principles

• We collect only what we reasonably need to operate our bakery and website.
• We use your information primarily to provide products and services you request.
• We do not sell your personal information in the way most people think of “selling”.
• You can contact us if you have questions about how your data is handled.

4. Orders, Payments & Refunds (Short Version)

When you place an order, you are making an offer to purchase our products or services. We may accept or decline that order, for example if there is a pricing error, the product is not available, or we suspect misuse.

Payment is usually due when you place the order, unless special arrangements are made (for example, certain catering contracts). We use trusted third-party payment processors to handle your payment information securely.

In practice, this means:

• Prices and product availability may change, and some items may sell out.
• Custom cakes and catering usually require advance notice and a deposit.
• Refunds and changes are governed by our Service Agreement and any specific order terms.
• We aim to be fair and transparent, but we also have to protect our bakery from abuse.

5. Allergens & Food Safety

Our kitchen uses common ingredients such as wheat, gluten, dairy, eggs, nuts, soy, and other potential allergens. Even if a particular product does not intentionally include an allergen, it may still come into contact with it during preparation.

For this reason, we cannot guarantee an allergen-free environment.

What we ask from you

• Tell us about serious allergies when you place your order.
• Review ingredient and allergen information carefully before serving.
• Inform your guests if anyone has food allergies or medical conditions.
• Understand that by serving our products, you accept these limitations.

6. Designs, Photos & Content

Our brand, cake designs, photos, website layout, and written materials are protected by intellectual property laws. You may not copy, reuse, or modify them for commercial purposes without our permission.

If you post a review, tag us in a photo, or send us feedback (“User Content”), you grant us permission to feature that content in our marketing or on our website, as long as we use it in a reasonable way.

7. Your Responsibilities as a Customer

To keep everything running smoothly, we ask that you:

• Provide accurate contact and order information;
• Use our website in a lawful, respectful way;
• Follow handling and storage instructions for our products;
• Respect our staff, our time, and other customers.

Misuse of our website, services, or staff may result in canceled orders or restricted access.

8. Questions, Concerns or Legal Notices

If you have questions about anything in this Legal Overview or need more details about our
policies, please reach out. We would rather explain things early than have confusion later.

• Cake Rules Everything Around Me, LLC
• 3975 Landmark St Suite 400, Culver City, CA 90272
• Email: support@meetatreno.com
• Phone: (304) 356-9612
• Entity File Number: 201914810589